1. Who is responsible for your information
Adventus is responsible for personal information received through this website. You may contact us at any time using the email address shown at the end of this policy.
2. Information we collect
When you complete the contact form, we may ask for the following information:
- Your full name and email address.
- Your company or organisation and phone number, when you choose to provide them.
- The content of your enquiry and the relevant service.
- Limited technical data related to the submission and the form’s security verification.
3. How we use your information
We use your information to receive, assess and respond to your enquiry; direct it to the appropriate team; maintain the communications needed to handle it; protect the form against misuse; and comply with applicable legal obligations.
If you select the relevant option, we may also send you information about Adventus services. Submitting an enquiry does not automatically subscribe you to promotional communications.
4. Consent
By submitting the form, you authorise us to process the information needed to manage your enquiry. Consent to receive information about our services is optional and may be withdrawn at any time.
5. How long we keep information
We retain information for as long as reasonably necessary to handle the enquiry, continue a professional relationship or meet legal obligations. We then delete or anonymise it unless there is a legitimate reason to keep it for longer.
6. Service providers and transfers
We do not sell your personal information. We may share it only with providers that help us operate the website, manage communications, host information or verify the form’s security, and only to the extent required to provide those services.
Some providers may process information from other countries. Where this occurs, we seek to apply appropriate contractual and security measures in line with applicable law.
7. Your rights
You may request access to, correction, updating or deletion of your information, object to certain uses and withdraw your consent. To do so, email us with your request and the information needed to verify your identity.
8. Security
We use reasonable measures to protect information against unauthorised access, alteration, disclosure or loss. No system is completely infallible, so please do not send sensitive information that is not necessary for your enquiry.
9. Changes to this policy
We may update this policy to reflect changes in our practices or applicable law. The current version will always be available on this page together with its revision date.
Privacy enquiries
For questions or requests concerning your personal information, email us at [email protected].